Executive airport transfers from Changi

How meet & greet works at Changi

1. Before the flightYou send the flight number, date, passenger names, bags and drop-off address. We confirm the vehicle and the meeting point.
2. While the flight is in the airWe track the flight live, so the pickup follows the real landing time. You don't need to message us if it's early or late.
3. Before landingThe chauffeur's name, phone number and car details are sent on WhatsApp to the traveller, the assistant, or both.
4. In the arrivals hallThe chauffeur meets the traveller in the arrivals hall, helps with the bags and walks them to the car.

When the flight is delayed or early

Flight times change, and a long-haul arrival can land well ahead of or behind schedule. Otomobiru follows the live flight, not the timetable. If a delay means the assigned driver would miss their next job, our system flags it so the team can reassign the car early, before it becomes a problem for either passenger.

Changi terminals

Changi Airport has four passenger terminals, T1 to T4. Airlines sometimes change terminals, so the flight number matters more than the terminal you were told. Send the flight number and we check the terminal on the day. Otomobiru covers arrivals and departures at all Changi terminals, to and from anywhere in Singapore.

Choosing a car for passengers and luggage

Executives on long trips often travel with more luggage than expected. Count large suitcases, not just people:

Travelling party	Car to book
1 to 3 passengers, up to 2 large bags, senior executive or VIP	Mercedes-Benz S-Class
1 to 3 passengers, up to 2 large bags	Mercedes-Benz E-Class
Up to 6 passengers, up to 4 large bags	Toyota Alphard
Up to 7 passengers, up to 6 large bags	Mercedes-Benz V-Class

If a group has more bags than one car takes, book a second car for the luggage or split the group. Not sure? Tell us the passengers and bags and we'll recommend the fit.

Departures

For departures, tell us the flight time and the pickup address, and allow time for check-in as the airline advises. Your chauffeur confirms they're on the way before the pickup, and drops off at the right departure terminal.

Checklist for PAs and travel coordinators

Send these details and the transfer can be confirmed in one message:

• Traveller's full name, and a mobile number on WhatsApp
• Flight number and date (arrival or departure)
• Number of passengers and large bags, plus any oversized items
• Drop-off or pickup address, such as the hotel or office
• Preferred vehicle, if you have one
• Who should receive the chauffeur's details: the traveller, you, or both
• What comes next, if the executive needs the car for meetings after landing
• Billing details for a corporate invoice

If the executive has a full day of meetings after landing, book hourly hire so the same car and chauffeur stay with them. For a team arriving on several flights, see corporate event and conference transport. For more on choosing a provider, read how to choose a chauffeur service in Singapore, or see our airport transfer service.