Chauffeur service in Singapore: how to choose one

What to look for in a chauffeur service

Most chauffeur companies look similar on a website. The differences show up on the day: whether the car is the one you booked, whether the driver knows the flight is late, and whether someone answers when the plan changes. These are the points worth checking before you book.

1. Licensing and insurance

In Singapore, chauffeured cars for hire are regulated by the Land Transport Authority (LTA), and drivers need a vocational licence. Ask the company to confirm it is a licensed operator and that its cars carry commercial passenger insurance. Otomobiru is an LTA-licensed private hire and limousine operator with comprehensive commercial passenger insurance.

2. The right vehicle for your passengers and bags

A sedan that suits one executive with a cabin bag won't suit three people with large suitcases. Give the company your passenger count and number of large bags, and ask which car they recommend. Otomobiru's fleet:

Vehicle	Passengers	Large bags	Suits
Mercedes-Benz S-Class	Up to 3	2	Senior executives, speakers and VIPs
Mercedes-Benz E-Class	Up to 3	2	Everyday executive travel and point-to-point meetings
Toyota Alphard	Up to 6	4	Airport arrivals with luggage, roadshows and small groups
Mercedes-Benz V-Class	Up to 7	6	Delegate shuttles, roadshow teams and event crews

Electric (EV) options are also available. All cars are chauffeur-driven.

3. Live flight tracking

For airport pickups, the car should follow the actual landing time, not the scheduled one. Ask whether the company tracks flights itself or expects you to message about delays. Otomobiru tracks every flight live, and its system alerts the team when a delay threatens the driver's next job so the job can be reassigned early.

4. A clear meeting point and the driver's details in advance

Your traveller should know who is picking them up and where before they land or walk out of a meeting. Otomobiru confirms the meeting point and sends the chauffeur's details on WhatsApp ahead of the pickup, and drivers confirm they're on the way before every job.

5. One contact for changes

Plans move: a meeting runs over, a flight changes, a guest is added. Check who you contact when that happens, and how. With Otomobiru you get one contact on WhatsApp for every change to your schedule.

6. Clear quotes and corporate invoicing

Ask what the quote includes so there are no extra charges afterwards, and whether the company can invoice your business directly. Otomobiru's quotes include ERP, fuel and Changi Airport parking, and corporate invoicing is available. We can also sign an NDA where your travel is confidential.

How to book with Otomobiru

1. Send the detailsDate, time, passengers, bags, and pickup and drop-off points, on WhatsApp or by email. You can also paste or upload a whole itinerary in the quote form, and our AI assistant turns it into a suggested plan for our team to check.
2. We confirmWe confirm the vehicle and the plan, and send a proposal within 24 hours.
3. We run the tripYour chauffeur's details arrive on WhatsApp before the pickup, and one contact handles any changes on the day.

Which service do you need?

• Executive transfers from Changi: arrivals and departures with meet & greet.
• Corporate chauffeur and hourly hire: a car and chauffeur that follow an executive's schedule.
• Roadshow transport: a day of back-to-back meetings across the city.
• Corporate event and conference transport: delegations, shuttles and venue pickups.